Returns & Exchanges

At Qure™, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a 30-day return policy for a full refund or exchange on most products.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all accessories and manuals are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-10 business days.